Privacy Policy

Information We Collect

• Account details (name, email address, password hash).
• Purchase records and download history.
• Technical usage data such as basic logs and device/browser metadata.

How We Use Your Information

• To create and manage your account.
• To process purchases and provide access to licensed files.
• To improve platform reliability, security, and user experience.
• To provide support and resolve disputes or technical issues.

Payments

Payment processing is handled by third-party providers (e.g. Paystack). We do not store full payment card details on TunesByCoco servers.

Data Sharing

We do not sell personal information. Data may be shared only with service providers needed to operate the platform, process payments, secure infrastructure, or comply with legal obligations.

Data Retention

Account and transaction records may be retained for operational, legal, and financial compliance reasons. Retention periods vary based on data type and legal requirements.

Security

We use reasonable technical and organizational safeguards. No system is completely immune from risk, so users should protect their credentials and report suspicious activity immediately.

Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of your personal data, subject to applicable legal exceptions.

Contact

For privacy requests or questions, contact TunesByCoco support.